StarTech.com RS232 Serial over IP Ethernet Device Server Installation Guide download pdf (Page 16)

Technical Support

The following technical resources are available for this StarTech.com product:

On-line help:

We are constantly adding new information to the Tech Support section of our web site.

To access this page, click the Tech Support link on our homepage, www.startech.com.

In the tech support section there are a number of options that can provide assistance

with this product.

Knowledge Base - This tool allows you to search for answers to common issues using

key words that describe the product and your issue.

FAQ - This tool provides quick answers to the top questions asked by our customers.

Downloads - This selection takes you to our driver download page where you can

find the latest drivers for this product.

Call StarTech.com tech support for help:

USA/Canada: 1-800-265-1844

UK/Ireland/Europe: 00-800-7827-8324

Support hours: Monday to Friday 8:30AM to 6:00PM EST (except holidays)

Warranty Information

This product is backed by a one-year warranty. In addition, StarTech.com warrants its

products against defects in materials and workmanship for the periods noted, following

the initial date of purchase. During this period, the products may be returned for repair, or

replacement with equivalent products at our discretion. The warranty covers parts and

labor costs only. StarTech.com does not warrant its products from defects or damages

arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their

officers, directors, employees or agents) for any damages (whether direct or indirect,

special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business,

or any pecuniary loss, arising out of or related to the use of the product exceed the

actual price paid for the product.

Some states do not allow the exclusion or limitation of incidental or consequential

damages. If such laws apply, the limitations or exclusions contained in this statement

may not apply to you.

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StarTech.com RS232 Serial over IP Ethernet Device Server Installation Guide Page 16